Call Center and Call Queues

CALL CENTER OVERVIEW - AGENTS AND "MY ACCOUNT" VIEW

The Call Center section is designed to give you fast access to the most important...

LOG IN AND OUT OF CALL QUEUES

There are two ways you can sign in and out of call queues. You can use the SONAR ...

GLOSSARY OF CALL CENTER STATISTICS

Here is a complete list of our call center statistic acronyms.   Office managers ...

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