ENSURE YOUR CALL CENTER DEVICE IS ONLINE

As a Call Center Agent, you can set which of your devices is online and offline for your queues. For example, in the photograph below, the call center agent is using their SONAR webphone to make and receive calls; so their 150wp extension is active. 


Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer support team is here for you.

Contact Support