CUSTOMIZE YOUR PHONE DIRECTORY WITH HOTKEY BUILDER

Read time: 45 s

With Versature's Hotkey Builder, you can customize user's phone directories through the SONAR portal.  

Not in the mood to read? Watch a tutorial! 


ACCESSING THE HOTKEY BUILDER

To access Hotkey Builder, you must be in the "Manage Organization" view of the SONAR portal.

1. Click the Users tab. 

2. Search and click on the name of the user's whose phone you want to edit. 

3. Click the Phones subtab. 

4. Select the phone associated with the user's extension you want to edit. 

5. Click the gear icon on the right-hand side. 

6. When the "Edit button configuration for this phone" pop-up appears, click Yes

HOW TO CHANGE THE DISPLAYED DIRECTORY TYPE 

1. Click the Directory button on the upper right side of the page. 

2. Choose which directory you want to be displayed on the user's desk phone. 

You can choose to sort your contacts through four directory types: 

  • all contacts,
  • favorites, 
  • my contacts, and, 
  • coworkers.

3. Click Done.

4. Click Save

Choose Dynamic or Static Directory 

Dynamic will grab all your contacts from your chosen directory. 
Static will starts with your favourites and then fills out the rest of the contacts afterwards.

HIDE USERS YOU DON'T WANT TO SEE 

Once you have a directory selected you can hide certain contacts to customize exactly who you see on your phone if no other line key function is assigned. 

Simply click the eye icon to toggle hide/show on any contact. 

 


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