Getting Started

UNDERSTANDING OFFICE MANAGER VIEWS AND ACCESS

As an office manager, you can view, change, and create various functionalities fo...

ACCESS DIFFERENT FEATURES BY SWITCHING OFFICE MANAGER VIEWS

Learn how to switch between “Manage Organization,” “My Account,” and “Account Pre...

HOME OVERVIEW – IN “MANAGE ORGANIZATION”

This article overviews the features available to you from the Home tab in your SO...

HOME OVERVIEW – BASIC USERS AND “MY ACCOUNT”

The Home section is designed to give you fast access to the most important and fr...

YOUR FIRST SONAR LOGIN

Before you can get started exploring all the features the SONAR portal offers, yo...

CONTACTS OVERVIEW

You can locate your contact list in the tab bar of your SONAR portal or the botto...

PROFILE OVERVIEW

You can locate your profile by clicking the drop-down menu the top right corner. ...

TIME FRAMES OVERVIEW

You can locate the Time Frames section in the tab bar of your SONAR portal. Times...

ANSWERING RULES OVERVIEW

You can locate Answering Rules in the tab bar of your SONAR portal. In this secti...

VOICEMAIL MESSAGES OVERVIEW

You can locate voicemail messages and message settings in the tab bar of your SON...

UPLOAD OR RECORD AN INTRODUCTORY GREETING – MUSIC ON HOLD

Introductory greetings can either be a message or music and are played when a cal...

CALL HISTORY OVERVIEW

You can locate your Call History in the tab bar of your SONAR portal. All users h...

AUTO ATTENDANTS OVERVIEW

Auto attendants, sometimes referred to as “digital receptionists,” are pre-record...

CREATE A NEW VOICEMAIL GREETING

There are two ways you can add a voicemail greeting associated with your extensio...

ADD MUSIC ON HOLD

Music on hold can be an important introduction to your place of business. Often i...

NEW OFFICE MANAGER

Welcome to Versature Academy! Our knowledge base is continuously expanding and ke...

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