HOW TO ASSIGN LINE KEY FUNCTIONS

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Follow the instructions below to assign a new functionality to a line key on your desk phone. 

Not sure what functions are available? 

Check out the Hotkey Builder Overview!

ACCESSING THE HOTKEY BUILDER

To access Hotkey Builder, you must be in the "Manage Organization" view of the SONAR portal.

1. Click the Users tab. 

2. Search and click on the name of the user's whose phone you want to edit. 

3. Click the Phones subtab. 

4. Select the phone associated with the user's extension you want to edit. 

5. Click the gear icon on the right-hand side. 

6. When the "Edit button configuration for this phone" pop-up appears, click Yes

CHOOSING A LINE KEY FUNCTION 

1. Click either the line key button on the interactive diagram on your left or click the line key's assigned number on the right.  

2. Click the "Select a Feature" drop-down menu, and choose the functionality you want to assign. 

3. In the boxes below, enter a user name or extension, and an optional custom label. 

4. Click Save, or to apply the changes immediately click the up arrow next to save, and choose "Save and Resync." 

Changes won't be applied to a phone until it is rebooted!! 

You can set a phone to reboot directly from this page by clicking the up arrow next to the Save button and choosing Save and Resync.

Lock your line key

You can use the lock icon secure that your choice will not be altered. 

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