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The Versature Hotkey Builder is a new feature offered through the SONAR portal that allows users to modify the functionality of the line keys on their desk phones.
The Hotkey Builder will automatically display a diagram depicting the phone that is connected to the extension of the phone and sidecar you are configuring. For example, if you have a Polycom VVX 300, the diagram will reflex a VVX 300 with 6 configurable line keys.
With Versature's Hotkey Builder, you can customize user's phone directories through the SONAR portal.
Learn how to sort your contacts through four directory types:
Once you have a directory selected you can hide certain contacts to customize exactly who you see on your phone if no other line key function is assigned.
Simply click the eye icon to toggle hide/show on any contact.
Templates can be useful for managers to create so they can easily configure users line keys to have the same structure as their coworkers. For example, a manager may want to create a template for users working in a support queue, and a different template for users in sales positions.
Many users need more line key options. You can easily attach the Polycom VVX Expansion Module or the Polycom Color Expansion Module to any Polycom desk phone to instantly add 40 or 28 illuminated programmable line keys.
To access Hotkey Builder, you must be in the "Manage Organization" view of the SONAR portal.
1. Click the Users tab.
2. Search and click on the name of the user's whose phone you want to edit.
3. Click the Phones subtab.
4. Select the phone associated with the user's extension you want to edit.
5. Click the gear icon on the right-hand side.
6. When the "Edit button configuration for this phone" pop-up appears, click Yes.
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