HOME OVERVIEW – BASIC USERS AND “MY ACCOUNT”

The Home section is designed to give you fast access to the most important and frequently viewed information. There are four components of the Home section:

  • New messages
  • Recent call history
  • Active answering rule
  • Active phones

NEW MESSAGES

Voicemail messages only display here if your messages are configured to appear in the SONAR portal and on your Versature phone. If your voicemails are configured to be sent to your email, this section will always say “No new messages.”

RECENT CALL HISTORY

You can quickly see your most recent inbound, outbound, and missed calls. Most recent calls are listed at the top.

ACTIVE ANSWERING RULE

This section displays which answering rule is currently active and what features that rule has in place. You can change your active answering rule here by clicking Active Answering Rule in light gray above your current answering rule.

To see the Time Frame your active answering rule is currently using, you can hover over the answering rule name.

ACTIVE PHONES

If you have multiple phones or devices that you are connected to, you can choose which devices are logged in by clicking the checkboxes beside the name of the device you want to use. When you switch between devices, a pop-up message will appear confirming which device is currently active.


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