ENABLE AND DISABLE DO NOT DISTURB (DND)

You can enable Do Not Disturb (DND) through your desk phone or the SONAR portal. 

HOW TO ENABLE DND THROUGH THE SONAR PORTAL 

If you already have a do not disturb rule created you can reprioritize the rule so it is at the top of the list, or you can create a new rule.  

REPRIORITIZE AN EXISTING DND RULE   

  1. Log into SONAR. 

  2. Click the Answering Rules tab. 

  3. Move the answering rule you want to be active to the top of the list using the arrow sliders. 

CREATE A NEW DND RULE

1. Click the Add Rule button. 

2. Select a preexisting time frame. 

3. Click the checkbox next to Do Not Disturb. 

4. Click Save.


HOW TO ENABLE DND ON YOUR DESK PHONE 

NOTE: The following screen captures were recorded on the VVX 300 series. Although the screen display is slightly different for the VVX 400 and VVX 500 series, the functionality is exactly the same. 

You can use the DND soft key on the right side to toggle between on and off. You can easily see if your phone is in DND mode by the checkmark or minus (-) sign next to the phone icon on the left side.  

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