VVX400 Series

BLIND CALL TRANSFER ON THE VVX 400 SERIES

A blind call transfer, sometimes referred to as a “cold” call transfer, allows yo...

ATTENDED CALL TRANSFER ON THE VVX 400 SERIES

An attended call transfer, sometimes referred to as a “warm” or “consultative” ca...

THREE-WAY CALL ON THE VVX 400 SERIES

If you find yourself regularly needing to relay information between two parties, ...

USE STAR CODE5 *11 TO PULL A CALL BETWEEN PHONES

If you have multiple devices connected to your extension you may find yourself wi...

LOG IN AND OUT OF CALL QUEUES

There are two ways you can sign in and out of call queues. You can use the SONAR ...

HOW TO TRANSFER CALLS DIRECTLY TO VOICEMAIL ON THE VVX 400 SERIES

If a caller wishes to leave a voice message to a colleague you can blind transfer...

MASK YOUR CALLER ID WITH *67

If you ever need to mask your caller ID before making an outbound phone, *67 is a...

VVX 400 SERIES BUTTONS OVERVIEW

The Polycom VVX 400 series have high-definition sound quality, headset compatibil...

ENABLE AND DISABLE DO NOT DISTURB (DND)

You can enable Do Not Disturb (DND) through your desk phone or the SONAR portal. ...

UNBOXING YOUR DESK PHONE

The following video shoes the VVX400 series model, but the contents of the box an...

STAR CODES

Here is a list of all the available star codes you can use with your Versature ph...

USING YOUR PHONE DIRECTORY

ACCESSING CONTACT DIRECTORY  Viewing your contact directory is easy!  Polycom Des...

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